X-Git-Url: https://projects.mako.cc/source/state_of_wikimedia_research_2013/blobdiff_plain/122dd75e45ccdfd01c795839ede755ffed1a69c2..refs/heads/master:/20130809-wikimania_research.tex

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+% create an empty quotetxt so we can reuse it
+\newcommand{\quotetxt}{}
 
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+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\section{Introduction}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
 %% SLIDE: Title Slide
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 \begin{frame}[plain]
 
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+  \note{I've been doing this for many years. I started in 2008 and
+    skipped one year, I think.
+
+    This began as an excuse for me to make sure I was up to date on
+    Wikimedia Research.}
+
+\end{frame}
+
+%% SLIDE: Anecdote from Wikimania 2008
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\renewcommand{\quotetxt}{``This talk will try to [provide] a quick
+  tour â a literature review in the scholarly parlance â of the last
+  year's academic landscape around Wikimedia and its projects geared
+  at non-academic editors and readers. It will try to categorize,
+  distill, and describe, from a birds eye view, the academic landscape
+  as it is shaping up around
+  our project.''\\
+  \hfill â \e{From my Wikimania 2008 Submission}}
+\begin{frame}
+
+  {\smaller \quotetxt}
+
+  \pause
+  \includegraphics[width=\textwidth]{figures/google_scholar_result.png}
+
+  \pause
+  \tikz{\draw (current page.center) [xshift=-2.1cm, yshift=0.9cm, color=red]
+    ellipse (1.5cm and 0.5cm);}
+
+  \note<1>{Back in Wikimania 2008, I set out to run a session at
+    Wikimania that would provide a comprehensive literature review of
+    articles in Wikipedia published in the last year.
+
+    \begin{quote}
+      \quotetxt
+    \end{quote}
+
+    Then, about two weeks before Wikimania, I did the scholar search
+    so I could build the literature.}
+
+  \note<2->{I tried to import the whole list into Zotero and managed
+    to get banned for abusing the Google Scholar because they thought
+    that no human being could realistically consume the amount of
+    material published on Wikipedia that year.
+
+    So anyway, I had a 45 minute talk so it worked out to 3.45 seconds
+    to per paper...
+
+    And believe it or not, this year is even bigger.
+ 
+    And my talk is even shorter.}
+
+\end{frame}
+
+%% SLIDE: Citations Per Year
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}
+
+  \includegraphics[width=\textwidth]{figures/citations_by_year.pdf}
+
+  \centering
+
+  {\smaller \emph{Number of citation, per year, with the term
+      âwikipediaâ in the title.\\
+      (Source: Google scholar results. Accessed: 2013-08-06)}}
+
+  \note{Academics have written \e{a lot} of papers about
+    Wikipedia. There are more than 500 papers published about
+    Wikipedia each year and although we've reached a peak, it's not
+    really slowing.
+
+    We're on track this year to meet or surpass that.}
+
+\end{frame}
+
+% %% SLIDE: breakdown by time?
+% %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+% \begin{frame}
+
+%   \includegraphics[width=\textwidth]{figures/wikipeda_citations_bytime.png}
+% \end{frame}
+
+
+%% SLIDE: My Scope Conditions
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}
+
+  \includegraphics[width=\textwidth]{figures/multiple_issues.png}
+
+  \larger \larger
+  In selecting papers for this session, the goal is always to choose
+  examples of work that:
+
+  \begin{itemize}
+  \larger \larger
+  \item Represent \e{important themes} from Wikipedia in the last year.
+  \item Research that is likely to be of \e{interest} to Wikimedians.
+  \item Research by people who are \e{not at Wikimania}.
+  \end{itemize}
+
+  \note{This is my disclaimer slide...
+
+  Within these goals, the selections are \e{incomplete}, and \e{wrong}.}
+\end{frame}
+
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\section{Paper Summaries}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+\subsection{Wikipedia in Context}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Reagle and Loveland Citation
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Wikipedia in Historical Context}
+
+  \larger \larger Loveland, Jeff, and Joseph Reagle. âWikipedia and
+  Encyclopedic Production.â \emph{New Media \& Society}
+  (2013). DOI:10.1177/1461444812470428.
+
+  \note{Jeff Loveland is a historian of encyclopedias. Joseph Reagle
+    is a media studies scholar who wrote the first book length
+    academic treatment of Wikipedia.
+
+    Loveland heard about Reagle's book through an article in the
+    Signpost but felt it was weak on history. So, they got together
+    and put together a great piece of work that places Wikipedia into
+    historical context.}
+\end{frame}
+
+%% SLIDE: Reagle and Loveland Overview
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Wikipedia in Historical Context}
+
+  \larger \larger \larger Loveland and Reagle cite three modes
+  of encyclopedia production:
+
+  \begin{itemize}
+    \larger \larger \larger
+    \item Compulsive collection
+    \item Stigmergic accumluation
+    \item Corporate production
+  \end{itemize}
+
+  In each case, they see a connection between Wikipedia and methods of
+  the past.
+
+  \note<1>{The authors identify three historical methods through which
+    encyclopedias were written and they suggest that, in different
+    ways, each plays a role in Wikipedia:
+
+    \begin{itemize}
+    \item \e{Compulsive collection} were people who were individually
+      driven to collect information. Think Pliny the Elder. And then
+      think Wikipediaholics and WikiBreak enforcing software.
+    \item \e{Stigmergic accumulation} references the `stigmergy' is a
+      word form Zoology that describes how wasps build nests and
+      references accumulation. In the past, this meant piracy and
+      building off of others. In Wikipedia, it means revision,
+      incorporation of other sources, and more.
+    \item \e{Corporate production} means working together with many
+      other people. Diderot took advantage of at least 140 different
+      authors. Think of the OED collecting information from
+      others. Wikipedia of course uses a similar model.
+    \end{itemize}
+
+    In each case, they think that Wikipedia's model is not a total
+    break from the past in the way many people talk about it.}
+
+  \note<2>{\e{Takeaway:} But I think is a great example how much of the more humanities
+    focused work on Wikipedia can do a wonderful job of providing us
+    context and a better way to think about and talk about what we're
+    doing.}
+
+\end{frame}
+
+
+\subsection{Wikipedia as Data Source}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Citation
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Wikipedia as a Data Source}
+
+  \larger \larger 
+
+  SÃ©rasset, Giles. âDbnary: Wiktionary as a LMF Based Multilingual RDF
+  Network.â In \emph{Proceedings of the Eight International Conference on
+    Language Resources and Evaluation}, 2012.
+
+  \begin{center}
+      \visible<2>{\url{http://dbnary.forge.imag.fr/}}
+  \end{center}
+
+  \note<1>{There's a whole genre of paper that is about Wikipedia only
+    in that is uses WP as its dataset.  This might even be a
+    \e{majority} of all papers published on Wikipedia.
+    
+    This paper up here, on a project called ``Dbnary'', is attempt to
+    build a \e{lexical network} out of Wiktionary data. Essentially,
+    they are using Wiktionary as a network of words and their
+    relationships -- including definitions, translations, synonyms,
+    antonyms, etc. -- in different languages, often connected through
+    common etymologies.
+
+    Lexical networks are are essential to a whole family of
+    computerized natural language processing and a variety of
+    linguistic projects.
+
+    What I like about what SÃ©rraseset did was that he created not only
+    use it as a dataset but really did a bunch of work to make
+    Wiktionary more useful to other resources.}
+
+  \note<2>{The researcher has created an open source tool â available
+    at the URL above.
+
+    And anybody can use this tool, along with the dumps as published
+    by WMF, to produce their own, on their computers, is about 5
+    minutes.
+
+    The paper also contains a list of challenges that Wiktionary
+    contributors might be able to use to extract data more effectively
+    in the future.
+
+    \e{Takeaway:} I think that this paper suggests, like a lot of
+    simliar work, how Wikipedia's effect is broader than just what
+    comes through viewership on the web. And that there are important
+    ways we might be able to work with researchers like this to become
+    more effective.}
+
+\end{frame}
+
+\subsection{Wikipedia and Quality}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Wikipedia and Quality Citation
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Wikipedia and Quality}
+
+  \larger \larger 
+
+  Volsky, Peter G., Cristina M. Baldassari, Sirisha Mushti, and Craig
+  S. Derkay. ``Quality of Internet Information in Pediatric
+  Otolaryngology: A Comparison of Three Most Referenced Websites.''
+  \emph{International Journal of Pediatric Otorhinolaryngology} 76,
+  no. 9 (September 2012): 1312â1316. DOI:10.1016/j.ijporl.2012.05.026.
+
+  \note{There is little industry of articles designed to evaluate
+    Wikipedia's quality. There are literally dozens of these each
+    year.
+    
+    This is an example of one from pediatric otorhinolayrnology. That is,
+    the study of dieases of the ear, nose, and throat -- in children.}
+
+\end{frame}
+
+%% SLIDE: Results
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Wikipedia and Quality: Evaluation of Otolaryngology Articles}
+  \smaller \smaller 
+  \begin{columns}
+    \column{0.53\textwidth}
+    \centering
+
+    \includegraphics[width=0.6\textwidth]{figures/oto-content_accuracy.png}
+
+    Accuracy as scored for content against a rubric\\
+    developed from otolaryngology textbooks.
+
+    \bigskip
+
+    \includegraphics[width=0.6\textwidth]{figures/oto-errors_omissions.png}
+
+    Mean numbers of errors and omissions.
+
+    \column{0.47\textwidth}
+    \centering
+
+    \includegraphics[width=0.6\textwidth]{figures/oto_reading_level.png}
+
+    Composite score for user interface.
+
+    \bigskip
+
+    \includegraphics[width=0.6\textwidth]{figures/oto-user_interface.png}
+
+    FleschâKinkaid Reading Level.    
+
+  \end{columns}
+
+  \bigskip
+
+  {\centering
+    {\larger WK=Wikipedia; ML=MedLinePlus; EM=eMedicine.}
+
+  }
+
+  \note{Like many of these studies, this study cmpares Wikipedia to
+    other sites. In this case, eMedicine, and Medicine Plus. They used
+    a series of textbooks and experts to evaluate the the content
+    errors and they used some standard systems to evaluate usability
+    and reading level.
+
+    They find that Wikipedia has the most errors, the least accuracy,
+    and a medium reading level. But in most cases it is similar to MedLinePlus.
+
+    And Wikipedia had a rather good user interface compared to the
+    others.
+
+    I'm not sure what that says about the others user interface.
+
+    \e{Takeaway:} We need to be better about getting these datsets and
+    helping integrate these into improving the encyclopedia. One thing that frustrates me is that it's very rare
+    that the people doing these studies coordinate with Wikipedia or that
+    Wikipedians systematically reach out. At a minimum, we could try to collect a list of errors papers like this discover and correct them.}
 \end{frame}
 
+\subsection{Perception of Quality}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Viewership
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Viewership}
+
+  \larger \larger Towne, W. Ben, Aniket Kittur, Peter Kinnaird, and
+  James Herbsleb. âYour Process Is Showing: Controversy Management and
+  Perceived Quality in Wikipedia.â In \emph{Proceedings of the 2013
+  Conference on Computer Supported Cooperative Work}, 1059â1068. CSCW
+  â13. New York, NY, USA: ACM, 2013. DI:10.1145/2441776.2441896.
+
+  \note{A group at Carnegie Mellon put together a really nice piece
+    that tried to surface Wikipedia's talk pages. Now, as many of you
+    will know intuitive, a majority of Wikipededia's work happens on
+    talk pages are invisible to many users. What would happen if we
+    made this more visible?}
+\end{frame}
+
+\begin{frame}{Perception of Quality: Towne et al.}
+
+  \larger \larger
+  ``Laws, like sausages, cease to inspire respect in proportion
+  as we know how they are made.''\\
+  \hfill -- John G.  Saxe,
+
+  \begin{itemize}
+    \larger \larger
+  \item<2-> Discussion $\Rightarrow$ Lower Ratings
+  \item<3-> Unresolved conflict $\Rightarrow$ Even lower ratings
+  \item<4-> Discussion $\Rightarrow$ Higher reported preception of
+    Wikipedia and article!
+  \end{itemize}
+
+  \note{The goal was to test this theory in Wikipedia.
+
+    An experiment, on Mechanical Turk, to show people Wikipedia
+    articles and also to show them the talk pages. Then then asked
+    people to rate the articles, and their perception of the article
+    and of Wikipedia.
+
+    \begin{itemize}
+    \item When discussion is shown, quality rating were significantly lower.
+    \item When discussion involving conflict was displayed, article
+      quality ratings were even lower yet.
+    \item If the editors involved in the conflict resolved it
+      through a positive collaboration approach, the negative
+      effects of conflict disappeared.
+    \item Participants reported that reading the discussion raised
+      their perceptions of both the articleâs quality and Wikipedia
+      in general. (i.e., they were not aware of the rating-lowering
+      effects of the discussion.)
+    \end{itemize}
+
+    \e{Takeaway:} There's a deep and interesting tradeoff that cuts to
+    the core of Wikimedia's two missions to empower folks by getting
+    involved in the process to display material. This kind of work
+    explores big important questions at the heart of the foundation's
+    work.}
+
+\end{frame}
+
+\subsection{Tool Building for Wikipedians}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Tool Building for Wikipedians
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Tool Building for Wikipedians}
+
+  \larger \larger Solorio, Thamar, Ragib Hasan, and Mainul Mizan. ``A
+  Case Study of Sockpuppet Detection in Wikipedia.'' In
+  \emph{Proceedings of the Workshop on Language in Social Media},
+  59â68. Atlanta, Georgia, USA: Association for Computational
+  Linguistics, 2013.
+
+  \note<1>{This is paper from a computational linguistics conference. And
+    they set out to create a method to identify sockpuppets in
+    Wikipedia.
+    
+    There's a little academic industry designed to detect authorship
+    across texts and alias. But one problem that literature has is
+    that they almost no data of people \e{trying} to hide their
+    identity where the identity was later confirmed.
+
+    Wikipedia has no such problem. There were more than 2,700 cases of
+    suspected sock-puppeting in Wikipedia in 2012 alone.}
+
+  \note<2>{They use a database of confirmed (with checkuser) and rejected
+    cases of sockpuppeting to train a machine learning based approach
+    to classify edits.
+
+    The system achieved an accuracy of 68.83\% in the tested cases.
+
+    This is not very good because simply always confirming the
+    suspected sockpuppet abuse would have achieved 53.24\% accuracy.
 
+    After adding features based on the user's edit frequency by time
+    of day and day of the week, it achieved 84.04\% confidence.
+
+    The authors have ideas of creating a system that could run in the
+    background and detect sockpuppets. But even if that never happens,
+    community members have done similar work in the past. And this
+    represents a set of tools and techniques from which the community
+    could directly benefit.
+
+    \e{Takeaway:} Again, we need to get better about working with all the
+    people, like this, building tools for our communities.}
+
+
+\end{frame}
+
+
+\subsection{Effects of Feedback}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Effects of Feedback Citation
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Effects of Feedback}
+
+  \larger \larger Zhu, Haiyi, Amy Zhang, Jiping He, Robert Kraut, and Aniket
+  Kittur. ``Effects of Peer Feedback on Contribution: A Field
+  Experiment in Wikipedia.'' In \emph{Proceedings of the SIGCHI
+    Conference on Human Factors in Computing Systems}. Paris, France:
+  ACM, 2013.
+
+  \note{There have been a whole bunch of studies which have looked at
+    the effects of feedback on contribution to Wikipedia. Reverts,
+    welcome messages, et. And they have shown a series of effects.
+
+    But one concern with this work is that it is not causal. People
+    who receive negative messages are often behaving differently than
+    people who do not.
+
+    This reflects a real experiment, done in Wikipedia, where
+    different types of feedback were randomly assigned.
+
+    In August-November 2011, they left feedback for 703 creators of
+    new articles in Wikipedia after at least two days and making sure
+    the article had a certain amount of content and had not been
+    tagged for speedy deletion.}
+
+\end{frame}
+
+%% SLIDE: Effects of Feedback Figures
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{Effects of Feedback: Zhu et al.}
+  \centering
+
+  \includegraphics[height=0.85\textheight]{figures/shared_leadership-figures.pdf}
+
+  \note{They left four kinds of feedback: positive, negative,
+    directive, and social.
+
+    And they were interested in both the effect on editing in the new
+    article they mention and on general editing on Wikipedia.
+
+    Feedback had no effect at all on experienced contributors. At
+    all. This was surpising to the folks running the study but maybe
+    not to the folks in this room.
+
+    In newbies, they found that negative feedback and directive
+    feedback had a positive effect on editing in the focal article and
+    positive feedback had a effect on general editing (but not the
+    article in question). And they found no other effects.
+
+    \e{Takeaway:} We should learn from and improve our processes based
+    on studies like these. We should work with researchers to do more
+    experiments. There are important ethical implications. There was a
+    long section of the paper about talking to the research ctte and
+    others.}
+
+\end{frame}
+
+
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\section{Conclusion}
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+
+%% SLIDE: Other Resources
+%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
+\begin{frame}{More Resources}
+
+  \begin{itemize}
+    \larger \larger \larger
+  \item \e{Wikimedia Research Newsletter} [[:meta:Research:Newsletter]]
+  \item \e{WikiSym} (Last week in Hong Kong!)
+  \item \e{WikiPapers Repository} [http://wikipapers.referata.com]
+  \item \e{Much More}
+  \end{itemize}
+
+  \note{Those are my six exemplary studies from the past year. 
+
+    There has been just tons and tons of work in this area. Trying to
+    talk about this in 20 minutes strikes me as increasingly crazy
+    every year I try to do it.
+
+    The most important source, now going for a couple years, is the
+    Wikimedia Research Newsletter which is published monthly in the (English)
+    Signpost.
+
+    But there are other resources as well. And I encourage you to get
+    involved.}
+
+\end{frame}
 
 \end{document}
