X-Git-Url: https://projects.mako.cc/source/fspm_howto/blobdiff_plain/44fb1663e93995abba200e89e1982e189194010b..7a2398d1017316d26c78ffba55fe96b33a2da0f6:/FreeSoftwareProjectManagementHOWTO.sgml diff --git a/FreeSoftwareProjectManagementHOWTO.sgml b/FreeSoftwareProjectManagementHOWTO.sgml index ad8e78f..e81b833 100644 --- a/FreeSoftwareProjectManagementHOWTO.sgml +++ b/FreeSoftwareProjectManagementHOWTO.sgml @@ -58,8 +58,8 @@ - For various reasons, this realease has been codenamed the - homade yogurt release. + For various reasons, this release has been code-named the + homemade yogurt release. @@ -69,7 +69,7 @@ - Skimming through Freshmeat provides mountains of reasons for this + Skimming through freshmeat.net provides mountains of reasons for this HOWTO's existence--the Internet is littered with excellently written and useful programs that have faded away into the Universe of Free Software Forgottenness. This dismal scene made me ask @@ -83,7 +83,7 @@ chance-an edge. If you write a piece of crap that no one is interested in, you can read this HOWTO until you recite it in your sleep and your project will probably fail. Then again, you can - write a beautiful, relevent piece of software and follow every + write a beautiful, relevant piece of software and follow every instruction in this HOWTO and your software may still not make it. Sometimes life is like that. However, I'll go out a limb and say that if you write a great, relevant pieces of software and @@ -265,7 +265,7 @@ Karl Fogel, the author of Open Source Development with CVS published by the Coriolis - Open Press. Larges parts of the book are available on the web. 225 pages of the book are available under the GPL and constitute the best tutorial on CVS I have ever seen. The rest of the book covers, @@ -284,7 +284,7 @@ Also providing support and material, and inspiration for this - HOWTO is Eric S. Raymond for his prolific, consitent, and + HOWTO is Eric S. Raymond for his prolific, consistent, and carefully crafted arguments, to Lawrence Lessig for reminding me of the importance of Free Software and to every user and developer involved with the Debian @@ -292,13 +292,13 @@ to practice Free Software advocacy and to make a difference, a place to learn from those how have been involved with the movement much longer than I, and an proof of a Free Software project that - definately, definately works. + definitely, definitely works. Above all, I want to thank Richard Stallman for his work at the Free Software Foundation and for never giving - up. Stallman provided the philosphical basis that attracts me to + up. Stallman provided the philosophical basis that attracts me to Free Software and that drives me towards writing a document to make sure it succeeds. RMS can always be emailed at rms (at) gnu (dot) org. @@ -364,7 +364,7 @@ - Starting a project also involves a dilemna that you as a developer + Starting a project also involves a dilemma that you as a developer must try and deal with. No potential user for your program will be interested by a program that doesn't work. Simultaneously, the development process that you want to employ holds involvement of @@ -375,7 +375,7 @@ It is in these dangerous initial moments that anyone working to start a free software project must strike a balance. One of the - most important ways that omeone trying to start a project can work + most important ways that someone trying to start a project can work towards this balance is by establishing a framework for the development process through some of the ways mentioned in this section. @@ -392,16 +392,16 @@ already have an idea for a project in mind. Chances are pretty good, it fills a gap by doing something that no other free software process does or or does it in a way that is unique - enought to necessitate a seperate project. + enough to necessitate a separate project. - Indentify and articulate your idea + Identify and articulate your idea Eric S. Raymond writes about how free software projects start in his paper, "The Cathedral and the Bazaar" which comes as required - reading for any free softare development. You can find it online + reading for any free software development. You can find it online . @@ -415,7 +415,7 @@ If you have an idea for a program in mind, chances are good that - it it is targetting a specific problem or itch you want to see + it it is targeting a specific problem or itch you want to see scratched. This idea is the project. Articulate it clearly. Write it out. Describe the problem you will attack in detail. The success of your project in tackling a particular @@ -433,7 +433,7 @@ Before you move any further into this HOWTO, you need to determine if the free software development model really is the right one for your project. Obviously, since the program - scratches your itch, you are definately interested in seeing it + scratches your itch, you are definitely interested in seeing it implemented in code. But, because one hacker coding alone fails to qualify as a free software development effort, you need to ask yourself the question: Is anybody else @@ -442,11 +442,12 @@ Sometimes the answer is no. If you want to - write a set of scripts to sort your MP3 - collection on your machine, maybe the free software development - model is not the best one to choose. However, if you want to - write a set of scripts to sort anyone's - MP3s, a free software project might fill a useful gap. + write a set of scripts to sort your + MP3 collection on your machine, maybe the free + software development model is not the best one to + choose. However, if you want to write a set of scripts to sort + anyone's MP3s, a free + software project might fill a useful gap. @@ -490,8 +491,8 @@ provides News for Nerds: Stuff that Matters, which usually includes discussion of free software, open source, technology, and geek culture new and events. It is - not unusual for an particularly sexy develpment effort to be - announced here so it definately worth checking. + not unusual for an particularly sexy development effort to be + announced here so it definitely worth checking. @@ -499,7 +500,7 @@ SourceForge: SourceForge - houses and facilitates a growning number of open source and + houses and facilitates a growing number of open source and free software projects, SourceForge is quickly becoming a nexus and an necessary stop for free software developers. SourceForge's Code Snippet - Library which contains useful reusuable chunks of - code in an array of langauges which can come in useful in any + Library which contains useful reusable chunks of + code in an array of languages which can come in useful in any project. @@ -520,7 +521,7 @@ Google and Google's Linux - Search, provide powwerful web searches that may + Search, provide powerful web searches that may reveal people working on similar projects. It is not a catalog of software or news like freshmeat or Slashdot, but it is worth checking before you begin pouring your effort @@ -535,7 +536,7 @@ Deciding to Proceed - Once you have successfull charted the terrain and have an idea + Once you have successful charted the terrain and have an idea bout what kinds of similar free software projects exist, every developer needs to decide whether to proceed with their own project. It is rare that a new project seeks to accomplish a @@ -559,7 +560,7 @@ development for many developers but it is essential. It is easy to become fired up by and idea and be caught up in the momentum and excitement of a new project. It is often extremely difficult - but it is important that any free software developer rememeber + but it is important that any free software developer remember that the best interests of the of the free software community and the quickest way to accomplish ones own project's goals and the goals of similar project can often be accomplished by @@ -588,21 +589,21 @@ Any discussion of licenses is also sure to generate at least a - small flamewar as there are strong feelings that some free + small flame war as there are strong feelings that some free software licenses are better than other free software licenses. This discussion also brings up the question of Open Source Software and the debate around Open Source Software and Free Software. However, because I've written the Free Software Development HOWTO and not the Open Source Development HOWTO, my - own allegiences in this argument are out in the open. + own allegiances in this argument are out in the open. In attempting to reach a middle ground, I recommend picking any license that conforms to the Debian Free Software - Guidlines. Examples of these licenses are the + Guidelines. Examples of these licenses are the GPL, the BSD, and the Artistic License. Conforming to the definition of Free Software offered by Richard Stallman in users' freedom to run, copy, distribute, study, change and improve the software. There are other licenses as well but sticking with a more common license will offer the - advantage of immediate recognition and undestanding. + advantage of immediate recognition and understanding. @@ -679,7 +680,7 @@ If at all possible, attach and distribute a full copy of - the license with the source and binary in a seperate + the license with the source and binary in a separate file. @@ -754,11 +755,11 @@ for details. Please, please, please, place your software under some license. It may not seem important, and to you, it may not be, but licenses are important. For a piece of software to be - included in the Debian GNU/Linux distrobution, it must have a + included in the Debian GNU/Linux distribution, it must have a license that fits the Debian Free Software Guidelines. If you have no license, your program can be - distributed in part of Debian until you rerelease it under a free + distributed in part of Debian until you re-release it under a free license. Please save yourself and others trouble by releasing the first version of your software with a clear license. @@ -811,12 +812,12 @@ for details. Whether you plan on having a split development model (as described in ) or only one version released at a time, my experience with several free software - projects and with the Debian project has taught me taht use of + projects and with the Debian project has taught me that use of Linux's version numbering system is worth taking into consideration. In Debian, all minor versions are stable distributions (2.0, 2.1, etc). However, many people assume that 2.1 is an unstable or development version and continue to use - an older version until they get so frusterated with the lack of + an older version until they get so frustrated with the lack of development and progress that they complain. If you never release an odd minor version but only release even ones, nobody is hurt, and less people are confused. @@ -832,7 +833,7 @@ for details. achievable goal, wine is released every three weeks. Wine does this by versioning their releases in Year Month Day format where each release might be labeled wine-XXXXXXXX where - the version from Janurary 04, 2000 would be + the version from January 04, 2000 would be wine-20000104. For certain projects, Year Month Day format can make a lot of sense. @@ -842,7 +843,7 @@ for details. Mozilla milestones: - When one considers Netscape 6 and verdor versions, the + When one considers Netscape 6 and vendor versions, the mozilla's project development structure is one of the most complex free software model available. Their version numbering has reflected the unique situation in which it is @@ -851,15 +852,15 @@ for details. Mozilla's development structure has historically been made up - of milestones. From teh beginning of the mozilla project, the + of milestones. From the beginning of the mozilla project, the goals of the project in the order and degree to which they were to be achieved were charted out on a series of road - maps. Major points and achievements along this roadmaps + maps. Major points and achievements along this road-maps were marked as milestones. Therefore, mozilla was built and distributed nightly as "nightly builds" but on a day when the - goals of a milestone on the roadmap had been reached, that - particular build was marked as a milstone release. + goals of a milestone on the road-map had been reached, that + particular build was marked as a milestone release. @@ -887,7 +888,7 @@ for details. necessary for the survival of your project. You will learn later in that you must always release something that is usable. A piece of software without - documentation is not usuable. + documentation is not usable. @@ -932,7 +933,7 @@ for details. It is also possible to write man pages using DocBook SGML and - convert them into man pages. Because manpages are so simple, I + convert them into man pages. Because man pages are so simple, I have not been able to follow this up but would love help from anyone who can give me more information on how exactly this is done. @@ -940,14 +941,14 @@ for details. - Command line accessable documentation + Command line accessible documentation Most users will expect the most basic amount of documentation to - be easily availabe from the command line. For few programs should + be easily available from the command line. For few programs should then documentation extend for more than one screen (24 or 25 lines) but it should cover the basic usage, a brief (one or two - sentance) description of the program, a list of commands, all the + sentence) description of the program, a list of commands, all the major options, and a pointer to more in-depth documentation for those who need it. The command line documentation for Debian's apt-get serves as an excellent example and a useful model: @@ -993,7 +994,7 @@ pages for more information and options. It has become a GNU convention to make this information - accessable with the -h and the + accessible with the -h and the --help options. Most GNU/Linux users will expect to be able to retrieve basic documentation these ways so if you choose to use different method, be prepared for the flames and @@ -1006,7 +1007,7 @@ pages for more information and options. In addition to man pages and online help, there are certain files where people will look to documentation, especially in any package containing source code. In a source distribution, most of - these files can be stored in a the root directery of the source + these files can be stored in a the root directory of the source distribution or in a subdirectory of the root called doc or Documentation. These files include: @@ -1018,7 +1019,7 @@ pages for more information and options. A document containing all the basic installation, - compiliation, and even basic use instructions that make up + compilation, and even basic use instructions that make up the bare minimum information needed to get the program up and running. A README is not your chance to be verbose but needs to be concise and effective. An ideal README is at least 30 @@ -1033,7 +1034,7 @@ pages for more information and options. The INSTALL file should be much shorter than the INSTALL file - and should quicly and concisely describe how to build and + and should quickly and concisely describe how to build and install the program. Usually an install simply instructs the user to run ./configure; make; make install and touches on any unusual options that may be necessary. More advanced @@ -1055,13 +1056,13 @@ pages for more information and options. software project should include. A changelog is simple the file that, as its name would imply, logs or documents the changes to a program. The most simple way to do a changelog - is to simply keep a file with teh source code for your + is to simply keep a file with the source code for your program and add a section to the top of the changelog with each release describing what has been, changed, fixed, or added to the program. It's a good idea to post the changelog onto the website as well because it can help people decide whether they want or need to upgrade to a newer version or - wait for a more signifigant upgrade. + wait for a more significant upgrade. @@ -1078,7 +1079,7 @@ pages for more information and options. are asked a question or see a question on a mailing list two or more times, add it the question (and its answer) to your FAQs. FAQs are more optional than the files listed above but - they can save your time, increase useability, and decrease + they can save your time, increase usability, and decrease headaches on all sides. @@ -1150,7 +1151,7 @@ pages for more information and options. source code is always available in tar'ed and gzip'ed format (.tar.gz). UNIX compress (.Z) has gone out of style and usefulness and faster computers have brought bzip2 (.bz2) into - the spotlit as a more effective compression medium. I now make + the spot-lit as a more effective compression medium. I now make all my releases available in both gzip'ed and bzip2'ed formats. @@ -1163,9 +1164,9 @@ pages for more information and options. good idea to provide RedHat RPM's (.rpm), Debian deb's (.deb) and source RPM's SRPM's. Binary packages can also be compiled - against a specified system with specificed libraries and + against a specified system with specified libraries and distributed in tar.gz format as well. Remember: While - these binaries packages are nice, geting the source packaged and + these binaries packages are nice, getting the source packaged and released should always be your priority. Other can and will do the the binary packages for you. @@ -1181,7 +1182,7 @@ pages for more information and options. Make sure that your program can always be found in a single location. Often this means that you have a - single directory accessable via FTP or + single directory accessible via FTP or HTTP where the newest version will be quickly recognized. One effective technique is a provide a symlink called projectname-latest that is @@ -1228,7 +1229,7 @@ pages for more information and options. process itself is equally important and provides an equal number of opportunities for failure. In the next two sections, I will and cover running a project by discussing how to maintain a project - rhough interactions with developers and with users. + rough interactions with developers and with users. @@ -1245,7 +1246,7 @@ pages for more information and options. The major difference between free software development and propriety software development is the developer base. As the leader of a free software project, you need to attract and keep developers in a way - that leaders of proprietary software projects sipmly don't have to + that leaders of proprietary software projects simply don't have to worry about. As the person leading development of a free software project, you must harness the work of fellow developers by making responsible decisions and by and by choosing not to make @@ -1275,9 +1276,9 @@ pages for more information and options. - Delegation is the politcal way of describing this process of + Delegation is the political way of describing this process of letting go. It is the process of handing some of - the responsibility and power over your project to other reponsible + the responsibility and power over your project to other responsible and involved developers. It is difficult for anyone who has invested a large deal of time and energy into a project but it essential for the growth of any free software project. One person @@ -1289,13 +1290,13 @@ pages for more information and options. As your project progresses, you will notice people who are putting - signfigant amounts of time and effort into your project. These + significant amounts of time and effort into your project. These will be the people submitting the most patches, posting most on the mailing lists, engaging in long email discussions. It is your - responsiblity to contact these people and to try and shift some of - the power and responsiblity of your position as the project's + responsibility to contact these people and to try and shift some of + the power and responsibility of your position as the project's maintainer onto them (if they want it). There are several easy - weays you can do this: + ways you can do this: @@ -1307,17 +1308,17 @@ pages for more information and options. experienced or knowledgeable than you. Your job as a maintainer does not mean you have to have to be the best or the brightest. It means you need are responsible for showing good - judgement and for recognizing solutions that are maintainable and - are not. In a sentance: Keep an eye out for other + judgment and for recognizing solutions that are maintainable and + are not. In a sentence: Keep an eye out for other qualified developers who show an interest and sustained involvement with your project and try and shift responsibility towards them. The following ideas might be good places - to start or good sources of inspiriation: + to start or good sources of inspiration: Allow a larger group of people write access to your CVS - reponsitory and make real efforts towards rule by a + repository and make real efforts towards rule by a committee @@ -1334,15 +1335,15 @@ pages for more information and options. is an extreme example of rule by committee. At current count, more than 700 developers have full responsibility for certain aspects of the projects. All these developers can upload into - the main ftp servers, and vote on major issues. Direction for + the main FTP servers, and vote on major issues. Direction for the project is determined by the project social contract and a constitution. To facilitate this system, there are special teams (i.e. the install team, the Japanese language team) and a technical - committee and a project lead. There is a project lead as well - but the lead's main responsiblity is to, Appoint + committee and a project lead. There is a project leader as well + but the leader's main responsibility is to, Appoint Delegates or delegate decisions to the Technical Committee. @@ -1352,7 +1353,7 @@ pages for more information and options. project will not (at least initially), their example is helpful. Debian's idea of a project who lead who can do nothing but delegate can serve as a - charicature of how a project can involve and empower a huge + caricature of how a project can involve and empower a huge number of developers and grow to a huge size. @@ -1363,16 +1364,16 @@ pages for more information and options. specific release. - A relase manager is usually responsible for coordinating - testing, encforcing a code freeze, being responsible for + A release manager is usually responsible for coordinating + testing, enforcing a code freeze, being responsible for stability and quality control, packaging up the software, and - placing it in the approrpriate places to be downloaded. + placing it in the appropriate places to be downloaded. This use of the release manager is a good way to give yourself a break and to shift the responsibility for accepting and - rejecting patches to somenoe else. It is a good way of very + rejecting patches to someone else. It is a good way of very clearly defining a chunk of work on the project as belonging to a certain person and its a great way of giving yourself a break. @@ -1386,16 +1387,16 @@ pages for more information and options. else to be the the head of a branch. If you like focusing your energy on development releases and the implementation of new features, had total control over the stable releases to a - well-suiteded developer. + well-suited developer. - The author of linux, Linus Torvalds, came out and crowned Alan + The author of Linux, Linus Torvalds, came out and crowned Alan Cox as the man for stable kernels. All patches for stable kernels go to Alan and, if Linus were to be taken - away from work on linux for any reason, Alan Cox would be more + away from work on Linux for any reason, Alan Cox would be more than suited to fill his role as the acknowledged heir to the - linux maintainership. + Linux maintainership. @@ -1413,7 +1414,7 @@ pages for more information and options. - Technical judgement + Technical judgment In Open Source Development with CVS, Karl @@ -1423,11 +1424,11 @@ pages for more information and options. linkend="chooseproject">) and the ability to recognize, facilitate, and direct evolution of a free software program so that the program can grow and change and - incorporate functionatlity that was orignally unforseen but avoid + incorporate functionality that was originally unforeseen but avoid digressions that might expand the scope of the program too much and result and push the project towards an early death under its - own weight and unweildiness. These are the criteria that you as a - project mainatiner should take into account each time you recieve + own weight and unwieldiness. These are the criteria that you as a + project maintainer should take into account each time you receive a patch. @@ -1454,13 +1455,13 @@ pages for more information and options. - The answers to these questions are never straighforward and its + The answers to these questions are never straightforward and its very possible (and even likely) that the person who submitted the patch may feel differently about the answer to those questions than you do. However, if you feel that that the answer to either - of those questions is no, it is your responsiblity + of those questions is no, it is your responsibility to reject the change. If you fail to do this, the project will - become unweildy and unmaintainable and will ultimately fail. + become unwieldy and unmaintainable and will ultimately fail. @@ -1469,14 +1470,14 @@ pages for more information and options. Rejecting patches is probably the most difficult and the most - sesnative job that the maintainer of any free software project + sensitive job that the maintainer of any free software project has to face. But sometimes it has to be done. I mentioned earlier (in and in ) that any developer needs to try and balance your responsibility and power to make what you think are the best technical decisions with the fact that you will lose support from other developers if you seem like you are on a - powertrip or being overly bossy or possesive of a community-based + power trip or being overly bossy or possessive of a community-based project. I recommend that you keep three major facts in mind when rejecting patches (or other changes): @@ -1490,7 +1491,7 @@ pages for more information and options. make sense to turn over larger proposed changes or more difficult decisions to a development mailing list where they can be discussed. There will be some patches (bug fixes, etc.) which - will definately be accepted and some that you feel are so off + will definitely be accepted and some that you feel are so off base that they do not even merit further discussion. It is those that fall into the grey area between these two groups that might merit a quick forward to a mailing list. @@ -1512,12 +1513,12 @@ pages for more information and options. Especially towards the beginning, you will find that many changes are difficult to implement, introduce new bugs, or have - other techincal problems. Try to see past these. Especially with + other technical problems. Try to see past these. Especially with added functionality, good ideas do not always come from good coders. Technical merit is a valid reason to postpone the application of a patch but it is not always a good reason to reject a change outright. Even small changes are worth the - effort of working with the submittor to iron out bugs and + effort of working with the developer submitting the patch to iron out bugs and incorporate the change if you thing you think it seems like a good addition to your project. The effort on your part will work to make your project a community project and it will pull a new @@ -1542,7 +1543,7 @@ pages for more information and options. It is your responsibility to first justify your action to not incorporate their change clearly and concisely. Then thank them. Let them know that you a appreciate their help and feel - horrible that you can't incorproate their change. Let them know + horrible that you can't incorporate their change. Let them know that you look forward to their staying involved and you hope that the next patch or idea meshes better with your project because you appreciate their work and want to see it in the @@ -1564,7 +1565,7 @@ pages for more information and options. The idea of stable and development branches has already been described briefly in and in - . These alluses attest to the fact + . These alludes attest to the fact to some of the ways that multiple branches can affect your software. Branches can let you avoid (to some extent) some of the problems around rejecting patches (as described in Linux's model is an extreme one. On many projects, there is no - need to have two versions always available. It may make sense ot + need to have two versions always available. It may make sense to have two versions only near a release. The Debian project has historically made both a stable and an unstable distribution available but has expanded to this to include: stable, unstable, @@ -1600,8 +1601,8 @@ pages for more information and options. transition from unstable to stable. There are few projects whose size would necessitate a system like Debian but their use of branches helps demonstrate how they can be used to balance - consitent and effective development with the need to make regular - and useable releases. + consistent and effective development with the need to make regular + and usable releases. @@ -1620,7 +1621,7 @@ pages for more information and options. but it contains gigabytes of software in over 5000 packages compiled for a 5-6 different architectures. Two is a good number. Too many branches will confuse your users (I can't - count how many times I had to describe debian's system when it + count how many times I had to describe Debian's system when it only had 2 and sometimes 3 branches!), potential developers and even yourself. Branches can help but they come at a cost so use them very sparingly. @@ -1632,10 +1633,10 @@ pages for more information and options. Make sure that all your different branches are explained - As I mentioned in the preceeding paragraph, different branches + As I mentioned in the preceding paragraph, different branches will confuse your users. Do everything you can to avoid this by clearly explaining the different - branches in a promenant page on your website and in a Readme + branches in a prominent page on your website and in a Readme file in the FTP or HTTP directory. @@ -1656,7 +1657,7 @@ pages for more information and options. If you are going to do branches, especially early on, keep in mind that people are conditioned to understand the terms stable and development and you - probaly can't go wrong with this simple and common division of + probably can't go wrong with this simple and common division of branches. @@ -1668,7 +1669,7 @@ pages for more information and options. Like a lot of document, this should probably should go without saying but experience has taught me that it's not always - obvious to people. It's a good idea to physicall split up + obvious to people. It's a good idea to physically split up different branches in different directories or directory trees on your FTP or HTTP site. Linux accomplishes this by having all the v2.2 and a @@ -1681,7 +1682,7 @@ pages for more information and options. frozen to point to which ever distribution (by name) is in whatever stage. Both methods work and their are others. In any case, it is important that different branches - are always available, are accessable from consistent + are always available, are accessible from consistent locations, and that different branches are clearly distinguished from each other so your users know exactly what they want to be downloading and where to get it. @@ -1716,14 +1717,14 @@ pages for more information and options. Freeze come in two major forms. A feature freeze - is a period when no signifigant functionality is added to a + is a period when no significant functionality is added to a program. It is a period where established functionality (even skeletons of barely working functionality) can be improved and perfected. It is a period where bugs are fixed. This type of freeze is usually applied some period (a month or two) before a release. It is easy to push a release back as you wait for one more feature and a freeze helps to avoid this - situation by drawing the much neede line in the sand. It gives + situation by drawing the much needed line in the sand. It gives developers room they need to get a program ready for release. @@ -1733,7 +1734,7 @@ pages for more information and options. software has entered a code freeze, all changes to the code are frowned upon and only changes that fix known bugs are permitted. This type of freeze usually follows a feature - freeze and directly preceeds a release. Most released + freeze and directly precedes a release. Most released software is in what could be interpreted as a sort of high levelcode freeze. @@ -1754,8 +1755,8 @@ pages for more information and options. when a group of developers takes code from a free software project and actually starts a brand new free software project. The most famous example of a fork is Emacs and - XEmacs. Both emacsen are based on an almost identical codebase - but for technical, political, and philisophical reasons, + XEmacs. Both emacsen are based on an almost identical code-base + but for technical, political, and philosophical reasons, development was split into two projects which now compete with each other. @@ -1790,40 +1791,533 @@ pages for more information and options. - If you've worked your way up to here, congratuatlions, you are - nearing the end of this document. This final section touches upon + If you've worked your way up to here, congratulations, you are + nearing the end of this document. This final section describes some + of the situations in which you, in your capacity as project + maintainer, will be interacting with users and gives some + suggestions on how these situations might be handled effectively. + + Interacting with users is difficult. In our discussion of + interaction with developers, the underlying assumption is that in a + free software project, a project maintainer must constantly strive to + attract and keep developers who can easily leave at any time. + + + + Users in the free software community are different than users in + the world of proprietary software and they should be treated + differently. Some ways in which the groups differ significantly + follow: + + + + + + + The lines between users and developers are blurred in ways + that is totally foreign to any proprietary development + model. Your users are often your developers and vice + versa. + + + + In the free software world, you are often your users only + choice. Because there is such an emphasis on not replicating the + work of others in the free software community and because the + element of competition present in the propriety software model is + absent (or at least in an extremely different form) in the free + software development model your users will probably be the only + project that does what you do (or at least the only one that does + what you do in the way that you do it). This means your + responsiveness to your users is even more important in that in + the proprietary world. + + + + In an almost paradoxical situation, free software projects + have less immediate or dire consequences for ignoring their + users--it is often easier to do. Because you don't usually need + to compete with another product in the free software model, + chances are good that you will not be scrambling to gain the + features of the competitor's newest program. This means that your + development process will have to be directed either internally, + by your users or both. + + + + + + Trying to tackle this unique situation can only be done + indirectly. Developers and maintainers need to listen to users and + to try and be as responsive as possible. A solid knowledge of the + situation recounted above is any free software developers best tool + for shifting his development or leadership style to fit the unique + process of free software development. This chapters will try and + introduce some of the more difficult or important points in any + projects interactions with users and give some hints on how to + tackle these. + Testing and Testers - + + + In addition to your users being your developers, they are also + (and perhaps more commonly) your testers. Before I get flamed, I + should rephrase my sentence: some users are + your testers. + + + + It is important that this distinction be made early on because not + all of your users wants to be testers. Many users want to use + stable software and don't care if they don't have the newest + greatest software with the latest and greatest features. These + users except a stable, tested piece of software with major or + obvious bugs worked out or openly declared and will be angry if + they find themselves in a testing position. This is yet another + way in which a split development model (as mentioned in ) might come in handy. + + + + Automated testing + + For many programs, many common and mistakes can be caught by + automated means. Automated tests tend to be pretty good at + catching errors that you've run into several times before or + something you just forget and not very good at finding errors, + even major ones, that were totally unforeseen. + + + + CVS comes with a bourne shell script called sanity.sh that is + worth looking at. Debian uses a program called lintian that + checks Debian packages for all of the most common errors. While + using these scripts may not be possible, there is a host of other + sanity checking software on the net that may be applicable (feel + free to email any recommendations). None of these will create a + bug-free release but they will avoid at least some major + oversights. Finally, if your programs become a long term + endeavor, you will find that there are certain errors that you + tend to make over and over. Start a collection of scripts that + check for these errors to help prevent them in the future. + + + + + Testing by testers + + For any program that depends on user interactivity, many bugs + will only be uncovered through testing by users actually clicking + the keys and pressing the mouse buttons. For this you need + testers and as many testers as possible. + + + + The most difficult part of testing is finding testers. It's + usually a good tactic to post a message to a relevant mailing + list or news group announcing a specific proposed release date + and outline the functionality of the program. If you put some + time into the announcement, you are sure to get a few bites. + + + + The second most difficult part of testing is keeping your testers + and keeping them actively involved in the testing + process. Fortunately, there are some tried and true tactics that + can applied towards this end: + + + + + + + Make things simple for your testers. + Your testers are doing you a favor so make it as easy as + possible. This means that you should be careful to package your + software in a way that is easy to find, unpack, install, and + uninstall. This also means you should explain what you are + looking for to each tester and make the means for reporting + bugs simple and well established. The key is to provide as much + structure as possible to make your tester's job easy and + maintain as much flexibility as possible for those that want to + do things a little differently. + + + + Be responsive to your testers. When + your testers submit bugs, respond to them and respond + quickly. Even if you are only responding to tell them that the + bug has already been fixed, quick and consistent response make + them feel like their work is heard, important, and + appreciated. + + + + Thank your testers. Thank them + personally each time they send you patch. Thank them publicly + in the documentation and the about section of your program. You + appreciate your testers and your program would not be possible + without their help. Make sure they know and pat them on the + back by making sure the rest of the world knows it too. It will + be appreciated more than you expected. + + + + + Setting up a Support Infrastructure - + + + While testing is important, the large part of your interactions + and responsibility to your users falls under the category of + support. The best way to make sure your users are adequately + supported in using your program is to set up a good infrastructure + for this purpose so that your developers and users help each other + and less of the burden falls on you while people get quicker and + better responses to their questions. This infrastructure comes in + several forms: + + + + Documentation + + It should not come as any surprise that the key element to any + support infrastructure is good documentation. This topic was + large covered in and will not be + repeated here. + + + + + Mailing lists + + Aside from documentation, effective mailing lists will be your + greatest tool in supporting user support. Running a mailing list + well is more complicated than installing mailing list software + onto a machine. + + + + Separate lists + + + A good idea is too separate your user and development mailing + lists (perhaps into project-user@host and project-devel@host) + and enforce the division. If people post a development question + onto -user, politely ask them to repost it onto -devel and vise + versa. Subscribe yourself to both groups and encourage primarily + developers to do the same. + + + + This system provides so that no one person is stuck doing all of + the support work and works so that users learn more about the + program, they can help new users with their questions. + + + + + Choose mailing list software well + + Please don't make the selection of mailing list software + lightly. Please consider easy accessibility by users without a + lot of technical experience so you want to be as easy as + possible. Web accessibility to an archive of the list is also + important. + + + + The two biggest free software mailing list programs are majordomo + and GNU Mailman. A + long time advocate of majordomo, I would now recommend any + project choose GNU Mailman. It fulfills the criteria listed above + and makes it easier to do. It provides a good mailing list + program for a free software project maintainer as opposed to a + good mailing list application for a mailing list administrator. + + + + There are other things you want to take in setting up your + list. If it is possible to gate your mailing lists to USENET and + provide them in digest form as well as making them accessible on + the web, you will please some users and work to make the support + infrastructure slightly more accessible. + + + + + + Other support ideas + + + A mailing list and accessible documentation all you can do to set + up good user support infrastructure. Be creative. If you stumble + across something works well, email me and I'll include it here in + the HOWTO. + + + Make your self accessible + + You can not put to few methods to access you. If you hang out in + an IRC channel, don't hesitate to list in + your projects documentation. List email and snail mail + addresses, or ways to reach you via ICQ, + AIM, or Jabber. + + + + + Bug management software + + For many large software projects, use of bug management software + is essential to keep track of which bugs have been fixed, which + bugs have not been fixed, and which bugs are being fixed by + which people. Debian uses the Debian Bug Tracking System + (BTS) although it may not be best choice for + every project (it seems to currently be buckling under its own + weight. As well as a damn good web browser, the mozilla project + has spawned a sub-project resulting in a bug tracking system + called bugzilla. + + + + These systems (and others like them) can be unwieldy so + developers should be careful to not spend more time on the bug + tracking system than on the bugs or the projects themselves. If + a project continues to grow, use of a bug tracking system can + provide an easy standard way for users and testers to report + bugs and for developers and maintainers to fix them in an + orderly fashion. + + + - + Releasing Your Program - + + + As mentioned earlier in the HOWTO, the first rule or releasing is, + release something useful. Non-working or + not-useful software will not attract anyone to your + project. People will be turned off of your project and be likely + to simply gloss over it next time they see a new version + announced. Half-working software, if useful, will intrigue people, + whet their appetites for the version to come, and encourage them + to join the development process. + + + + When to release + + + Making the decision to release your software for the first time + is an incredibly important and incredibly stressful decision. But + it needs to be done. My advice is to try and make something that + is complete enough to be usable and incomplete enough to allow + for flexibility and imagination by your future developers. It's + not an easy decision. Ask for help on a local Linux User Group + mailing list or from a group of developer friends. + + + + One tactic is to first do an alpha or + beta release as described below in . However, most of the guidelines described + above still apply. + + + + When you feel in your gut it is time and you feel + you've weighed the situation well several times, cross your + fingers and take the plunge. + + + + + How to release + + + If you've followed the guidelines described in this HOWTO up + until this point, the mechanics of doing a release are going to + be the easy part of releasing. If you have set up a consistent + distribution locations and the other infrastructure described in + the preceding sections, releasing should be as simple as + building the package, checking it once over, and uploading it + into the appropriate place and then reflecting the release on + your website. + + + + + Alpha, beta, and development releases + + + When contemplating releases, it worth considering the fact that + not every release needs to be a full numbered release. Software + users are accustomed to pre-releases but you must be careful to + label these releases accurately or they cause more problems then + they are worth. + + + + + + + alpha releases + + + Alpha releases are expected to be unstable, perhaps a little + unsafe, but definitely usable. Alpha versions should have + full functionality and limited testing. They can have known + bugs and kinks that have yet to be worked out. Before sure to + keep in mind that alpha releases are still + releases and people are not going to be expecting + a nightly build from the CVS source. An alpha should work and + have minimal testing and bug fixing already finished. + + + + + + beta releases + + + Beta releases are general expected to be usable and + slightly unstable, although definitely + not unsafe. Beta releases usually + preclude a full release by under a month. They can contain + small known bugs but no major ones. All major functionality + should be fully implemented although the exact mechanics can + still be worked out. Beta releases are great tool to whet the + appetites of potential users by giving them a very + realistic view of where your project is going in the very + near future and can help keep interest by giving people + something. + + + + + + development releases + + + Development release is much more vague term than + alpha or beta. I usually choose + to reserve the term for discussion of a development + branch. There are other ways to use the term. So many in + fact, that I feel the term has been cheapened. The popular + window manager Enlightenment has + released nothing but development + releases. Most often, the term is used to describe releases + that are not even to alpha or beta stages though and if I + were to release a pre-alpha release in order to keep interest + in my project live, this is probably how I would have to label + it. + + + + + + + + Announcing Your Project - - + + Well, you've done it. You've (at least for the purposes of this + HOWTO) designed, built, and released your free software + project. All that is left is for you to tell the world so they + know to come and try it out and hopefully jump on board with + development. If everything is in order as described above, this + will be a quick and painless process. A quick announcement is all + that it takes to put yourself on the free software communities + radar screen. + + + + Mailing lists and USENET + + Email is still the way that most people on the Internet get their + information. Its a good idea to send a message announcing your + program to any relevant mailing list you know of and any relevant + USENET discussion group. Karl Fogel recommends that use you + simple subject describing the fact that the message is an + announcement, the name of the program, the version, and a + half-line long description of its functionality. This way, any + interested user or developer will be immediately attracted to + your announcement. Fogel's example looks like: + + + Subject: ANN: aub 1.0, a program to assemble USENET binaries + + + The rest of the email should describe the programs functionality + quickly and concisely in no more than two paragraphs and should + provide links to the projects webpage and direct links to + downloads for those that want it right away. + + + + You should repeat this announcement process consistently in the + same locations for each subsequent release. + + + + + freshmeat.net + + Mentioned earlier in , in today's free + software community, announcements of your project on freshmeat + are almost more important than announcements on mailing list + announcements. + + + + Visit the freshmeat + website or their submit project + page to post your project on their site and in their + database. In addition to a large website, freshmeat provides a + daily newsletter that highlights all the days releases and + reaches a huge audience (I skim it every night for any + interesting new releases). + + + + Once you've finished this... + + + Congratulations. You've not the maintainer of an active free + software project. Good luck and feel free to stay in touch with + me about your experiences. I'd love to incorporate them into this + HOWTO. + + +