From: Benjamin Mako Hill Date: Sun, 9 Sep 2012 16:10:45 +0000 (-0400) Subject: feedback from mayo and a few read throughs X-Git-Url: https://projects.mako.cc/source/bmh-research_statement/commitdiff_plain/2d8640cdc15752dec4daa249664baf86884a4085?ds=inline;hp=9a949f29fc3ce175d3e6f5e04baaf537ab948b50 feedback from mayo and a few read throughs --- diff --git a/refs.bib b/refs.bib index 52c1387..b863496 100644 --- a/refs.bib +++ b/refs.bib @@ -13,7 +13,7 @@ abstract = {In this paper we describe the ways participants of the Scratch online community, primarily young people, engage in remixing of each others' shared animations, games, and interactive projects. In particular, we try to answer the following questions: How do users respond to remixing in a social media environment where remixing is explicitly permitted? What qualities of originators and their projects correspond to a higher likelihood of plagiarism accusations? Is there a connection between plagiarism complaints and similarities between a remix and the work it is based on? Our findings indicate that users have a very wide range of reactions to remixing and that as many users react positively as accuse remixers of plagiarism. We test several hypotheses that might explain the high number of plagiarism accusations related to original project complexity, cumulative remixing, originators' integration into remixing practice, and remixee-remixer project similarity, and find support for the first and last explanations.}, booktitle = {Proceedings of the 4th {AAAI} Conference on Webslogs and Social Media}, publisher = {{AAAI}}, - author = {Hill, Benjamin Mako Hill and Monroy-Hern\'{a}ndez, Andr\'{e}s and Olson, Kristina}, + author = {Hill, Benjamin Mako and Monroy-Hern\'{a}ndez, Andr\'{e}s and Olson, Kristina}, year = {2010}, pages = {74--81}, file = {hill_monroy-hernandez_olson_ICWSM10.pdf:/home/mako/zotero_istek/storage/QHRQUT3R/hill_monroy-hernandez_olson_ICWSM10.pdf:application/pdf} diff --git a/research_statement.tex b/research_statement.tex index 78cb500..ede334a 100644 --- a/research_statement.tex +++ b/research_statement.tex @@ -49,41 +49,40 @@ \maketitle -My research is focused on collective action in online communities and -seeks to understand why some attempts at collaborative production -- -like Wikipedia and Linux -- build large volunteer communities while -the vast majority never attract even a second contributor. I am -particularly interested in how the design of communication and -information technologies shape social outcomes like the decision to -join a community or contribute to a public good. My research is deeply -interdisciplinary and lies at the intersection of sociology, -communication, and human-computer interaction. I analyze data from -online communities that make failures of collective action newly -visible with ``big data'' research methods from software engineering -to answer fundamental social scientific questions. - -Seeking to understand the determinants of collective action, my -research has been driven by three overlapping themes: (1) -population-level observational studies comparing failures to build -communities to the rare successful attempts; (2) attention to the role -of reputation and status in the mobilization of volunteers; and (3) -analyses of design changes as ``natural experiments'' to build a -deeper, and often causal, understanding of social processes from +I study collective action in online communities and seek to understand +why some attempts at collaborative production -- like Wikipedia and +Linux -- build large volunteer communities while the vast majority +never attract even a second contributor. I am particularly interested +in how the design of communication and information technologies shape +fundemental social outcomes with broad theoretical and practical +implications -- like the decision to join a community or contribute to +a public good. My research is deeply interdisciplinary, consists +primarily of ``big data'' quantitative analyses, and lies at the +intersection of sociology, communication, and human-computer +interaction. + +Using Internet-based peer production projects as my research settings, +my work seeks to understand the conditions for collective action using +observational data from real communities. This work has been shaped +by three complentary approaches: (1) the comparison of failures to +build communities to rare successful attempts through the use of +projects as the unit of analysis; (2) attention to the role of +reputation and status in the mobilization of volunteers; and (3) +analysis of design changes as ``natural experiments'' building a +deeper, and often causal, understanding of social processes using observational data. Nearly all of my work incorporates at least two of -these themes. +these approaches. -\section{Population-Level Observational Studies} +\section{Projects As Unit of Analysis} Although there have been many thousands of studies of online -collective action and peer production, the vast majority of these -studies have only considered successful projects like Wikipedia and -GNU/Linux. The majority of research on collective action -- online -and off -- has only considered projects that have successfully -mobilized. In this sense, most previous analyses of -collection action have systematically selected on their dependent -variable. Most of my research treats projects as the unit of analysis -and mobilization as the dependent variable to compare successful -examples of collective actions to failures. +collective action the vast majority have only considered successful +projects like Wikipedia and Linux. The majority of research on +collective action -- on and offline -- has only considered projects +that have successfully mobilized. In this sense, most previous +analyses of collection action have systematically selected on their +dependent variable. Most of my research treats projects as the unit of +analysis and collective action as the outcome of interest. % \begin{wrapfigure}{r}{0.4\textwidth} % \begin{centering} @@ -104,20 +103,18 @@ examples of collective actions to failures. \vspace{-2em} \end{wrapfigure} - -For example, in a working paper that is part of my dissertation, I -compare Wikipedia to seven attempts to create online collaborative -encyclopedia projects that were launched before Wikipedia +In one study, I compare Wikipedia to seven attempts to create online +collaborative encyclopedia projects that were launched previously \cite{hill_almost_2012}. Using an inductive, grounded-theory based analysis of founder interviews and archival data, I propose four -hypothesis to explain why Wikipedia attracted many more contributors -than similar projects. Although the paper's methods diverge from the +hypothesis to explain why Wikipedia attracted many more +contributors. Although the paper's methods diverge from the quantitative, ``big data'' approach typical of most of my work, the research question and strategy is representative. I have also followed this strategy in a series of quantitative -studies of the Scratch online community: a public website with a large -community of users who create, share, and remix interactive media. The +studies of the Scratch online community: a public website where a large +community of users create, share, and remix interactive media. The community is built around the Scratch programming environment: a freely downloadable desktop application that allows amateur creators to combine media with programming code (see Figure @@ -126,6 +123,17 @@ designed to promote collaboration through content remixing, only about ten percent of Scratch projects attract a second contributor. +In one study, forthcoming in American Behavioral Scientist, I test +several of the most widely cited theories associated with +``generativity'' (i.e., qualities of technology or content that make +some works more fertile ground for collaboration). I find some support +for existing theory but also find that, across the board, factors +associated with more collaboration are also associated with less +original and transformative types of joint-work +\cite{hill_remixing_2012}. In another study of Scratch, I show that +this type of superficial collaboration leads to negative reactions and +community displeasure \cite{hill_responses_2010}. + \begin{wrapfigure}{l}{2.6in} \begin{centering} \includegraphics[width=2.6in]{figures/frontpage_modified-topremix.png} @@ -136,36 +144,25 @@ contributor. \vspace{-2em} \end{wrapfigure} -In one study, forthcoming in American Behavioral Scientist, I test -several of the most commonly cited theories associated with -``generativity'' (i.e., qualities of technology or content that make -some works more fertile ground for collaboration). I find some support -for previous theories but also find that, across the board, factors -associated with increased collaboration are also associated with less -original and transformative modes of joint-work -\cite{hill_remixing_2012}. In another study of Scratch, I show that -more superficial collaboration leads to negative reactions and -community displeasure \cite{hill_responses_2010}. - -I am conducting a similar population-level analysis in a new dataset I -have created for my dissertation that includes 80,000 public attempts -at wikis (i.e., public, editable, websites similar to Wikipedia). In -my first working paper using this dataset, I consider -inter-organizational effects of competition for volunteer labor and -find little support for a widely cited ecological model of collective -action from sociology that treats volunteer labor as fixed and finite -resource. Instead, I show that contributions to different wikis on the -same topic or theme are driven primarily by environment-level changes -in interest and that projects can even benefit from complimentarities -and synergies \cite{hill_is_2012}. +This year, I am conducting a population-level analysis in a new +dataset I have created that includes 80,000 attempts at wikis (i.e., +public, editable, websites similar to Wikipedia). In my first working +paper using this dataset, I consider inter-organizational effects of +competition for volunteer labor and find little support for a widely +cited ecological model of collective action from sociology that treats +volunteer labor as a fixed and finite resource. Instead, I show that +contributions to different wikis on the same topic or theme are driven +primarily by environment-level changes in interest and that projects +may even benefit from complimentarities and synergies +\cite{hill_is_2012}. \section{Reputation and Status} Although empirical research comparing successful and unsuccessful peer -projects has been rare, theories have been widespread. No theory has -been more influential than the suggestion that, in the absence of -pecuniary rewards, contributions to online public good are driven by -the possibility of increased reputation and status conferred upon +production projects has been rare, theories have been widespread. No +theory has been more influential than the suggestion that, in the +absence of pecuniary rewards, contributions to online public goods are +driven by the possibility of increased reputation and status for contributors. \begin{wrapfigure}{r}{0.3\textwidth} @@ -180,65 +177,65 @@ contributors. \end{wrapfigure} In a study of status-based awards in Wikipedia called ``barnstars'' -(see Figure \ref{fig:barnstar}) that I will be submitting to a major -sociology journal by the end of this year, I provide an empirical test -of an influential status-based theory of collective action from +(see Figure \ref{fig:barnstar}) I provide an empirical test of an +influential status-based theory of collective action from sociology. Although the study finds support for the widely hypothesized ``virtuous cycle'' of status rewards both causing and being caused by contributions, it also finds that this effect is -limited to a sub-population of contributors to Wikipedia -- i.e., -those who show off their awards \cite{hill_status_2012}. This result +limited to a sub-population of Wikipedia contributors -- ``signalers'' +who show off their awards \cite{hill_status_2012}. This result has broad implications for both status-based theories of collective action as well the design of reputation-based rewards. In a mixed methods study of Scratch, nominated for best paper at the CHI 2011 conference \cite{monroy-hernandez_computers_2011}, I -presented both a quantitative analysis of a design change and in-depth +present both a quantitative analysis of a design change and in-depth interviews of users to demonstrate how credit-giving is ineffective when it stems from an automated system because systems fail to reinforce status-ordering with credible human expressions of social deference and gratitude. +%\newpage \section{Design-Driven Natural Experiments} +Although nearly all of my work has important implications for the +design of socio-technical systems, I have structured much of my work +around the evaluation of technological design changes. In several +papers, I treat design changes as ``natural experiments'' that +exogenously change the ways that social structure is enacted. By doing +so, I can both build causal understandings of social phenomena from +field data, and can tighten the distance between theory and design. + \begin{wrapfigure}{r}{0.25\textwidth} + \vspace{-1em} \begin{centering} \includegraphics[width=1.5in]{figures/lilypad.png} \caption{A image of the LilyPad Arduino microcontroller.} \label{fig:lilypad} \end{centering} + \vspace{-1em} \end{wrapfigure} -Although nearly all of my work has important implications for the -design of socio-technical systems, I have structured much of my work -around the evaluation of technological design changes. In several -papers, I treat design changes as ``natural experiments'' that -exogenously change the ways that social structure is enacted in order -to both build causal understanding of social phenomena from field data -and to tighten the distance between theory and and design. - For example, to evaluate the impact of status-based incentives and collaboration in Scratch, I use a regression discontinuity framework to measure the causal effect of increased status for collaboration -\cite{hill_causal_2012}. In that study, which I am preparing for -submission to a communication journal this fall, I show that -highlighting collaborative projects on the Scratch web page (see the -bottom of Figure \ref{fig:scratchfrontpage}) resulted in more -collaboration but also caused a decrease in the amount of total effort -exerted by contributors. Speaking to fundamental sociological work in -the literature on collective action, I present evidence that this -decrease is driven by both an the influx of new contributors and a -decrease in the effort and contributions of established participants. - -In other papers, I have helped analyze sales records of hobbyist -microcontrollers to suggest that relatively simple design changes in -the \emph{LilyPad Arduino} -- a electronics toolkit minimally -re-designed for women and girls (see Figure \ref{fig:lilypad}) -- can -lead to large increases in the proportion of women contributors and -drastic shifts in the type of projects created -\cite{buechley_lilypad_2010}. In other work, I have explored how -technical errors may be able to provide similar opportunities for -analysis \cite{hill_revealing_2010}. +\cite{hill_causal_2012}. I show that highlighting collaborative +projects on the Scratch web page (see the bottom of Figure +\ref{fig:scratchfrontpage}) resulted in more collaboration but also +caused a decrease in the amount of total effort exerted by +contributors. Speaking to fundamental sociological work in the +literature on collective action, I present evidence that this decrease +is driven by both an the influx of new contributors and a decrease in +the effort and contributions of established participants. + +In other work, I have analyzed sales records of hobbyist +microcontrollers to argue that relatively simple design changes in the +\emph{LilyPad Arduino} -- a electronics toolkit minimally re-designed +for women and girls (see Figure \ref{fig:lilypad}) -- lead to large +increases in the proportion of women contributors and drastic shifts +in the type of projects created \cite{buechley_lilypad_2010}. I have +also explored how technical errors may be able to provide similar +opportunities for analysis \cite{hill_revealing_2010}. % or changes in socio-technical systems describing responsibility for a piece of software can lead to an important impact in the type and structure of contributions in peer production \cite{michlmayr_quality_2003} @@ -246,52 +243,52 @@ analysis \cite{hill_revealing_2010}. My research agenda involves further exploration of the determinants of collection action online -- especially using a series of large new -datasets I have assembled for my dissertation. I plan to both continue -on this research trajectory and to create new social and technical +datasets I have recently assembled. I plan to both continue on this +research trajectory and to create new social and technical infrastructure that will allow others researchers to join me in ``big -data'' observational research in active communities. This section +data'' observational research with active communities. This section outlines some future directions I plan to explore. -\emph{Toolkits for Experimental Social Design} -- My research has been -possible through personal relationships I have with a series of -organizations with large active online communities (e.g., the MIT -Media Lab and the Wikimedia Foundation). These organizations, like -many others, make design changes to the software that supports their -communities to encourage contributions and improve aspects of their -users' experiences. Most of the time, these organizations have very -little idea if these changes are effective. I plan to build on my own -experience to create a technical framework, and a network of academic -and practitioner collaborators, to facilitate well-designed natural -experiments by the hosts of large online communities and a system for -data sharing that allows for academic evaluation of these experiments. - \emph{Understanding the Relationship Between Collective Action and Performance} -- My work has treated collective action and production as ends in themselves and has largely avoided the consideration of issues of performance, efficiency, and quality. Using my existing datasets, I plan to compare the performance of collaborative production to individually produced works to understand when -successful collection action leads to higher performance and -quality. In a manuscript currently under review using data from -Scratch, I show important limitations of collaboration in remixing -quality, particularly in regards to more artistic or media-intensive -works \cite{hill_cost_2012}. I will explore this direction in future -work. - -\emph{Integrated Theory of Design for Collective Action} -- -My studies of status provide a detailed understanding of the dynamics -of collection action in relation to one important independent -variable. In future work, I plan to evaluate the effect of governance -and different systems of authority, framing, modularity and project -complexity. In the long term, I hope to work toward a broad set of -principles of design for online collection action and community. - -In graduate school, I have been fortunate to collaborate with many -co-authors in many academic departments and I intend to continue going -forward. In sum, my research uses design to contribute to social -scientific theories of collective action, and uses theories of -collective action to influence design. I believe my work offers -implications and opportunities for a broad range of disciplines and +successful collection action leads to increased performance. For +example, in a manuscript currently under review using data from +Scratch, I show important limitations of collaboration through +remixing in regards to project quality, particularly for more artistic +or media-intensive works \cite{hill_cost_2012}. + +\emph{Integrated Theory of Design for Collective Action} -- My studies +of status and reputation provide a detailed understanding of the dynamics of +collection action in relation to one set of important predictors. In future +work, I plan to evaluate the effect of governance and different +systems of authority, framing, modularity and project complexity. In +the long term, I hope to offer a broad set of principles of +design for online collection action and community. + +\emph{Toolkits for Experimental Social Design} -- My research has been +possible through personal relationships I have with a series of +organizations with large, active, online communities (e.g., the MIT +Media Lab and the Wikimedia Foundation). These organizations, like +many others, make design changes to the software that supports their +communities to encourage contributions and improve users' +experiences. Most of the time, these organizations have very little +idea if these changes are effective. I plan to seek funding for, and +to create, a technical framework and a network of academic and +practitioner collaborators, to facilitate well-designed natural +experiments by the hosts of large online communities and to share data +that allows for academic evaluation of these experiments. + +Although I study cooperation, I also practice it. In graduate school, +I have collaborated with a large and engaged group of co-authors in +many academic departments. I intend to continue doing so. In sum, my +research uses design to contribute to social scientific theories of +collective action, and uses theories of collective action to influence +design. Although my research settings are online communities, I +believe my work has implications for a broad range of disciplines and fields. % bibliography here